We only collect what we need to provide you with services corresponding to your needs. Normally, we collect the following:
Both when you are getting information about our hotels and while you are staying at them, you are revealing some information about you to us, as explained in the previous paragraph.
In general, we collect information to:
We always ask for your consent when we are planning to use your personal data for purposes beyond these directly related to our service. Such purposes include direct marketing (e.g. newsletters, promotional emails). We also ask for your consent when asking for "sensitive" personal data such as your health status or your ethnic origin.
Please, keep in mind that you can always take your consent back by contacting us both by phone: +30 26240 22547 and by email: info [at] olympiahotels.gr Specifically, for the promotional messages and the newsletters you can always click the unsubscribe link that is always found at the bottom part of such messages.
This "Customer Personal Data Protection Charter" is a part of the terms and conditions that govern our hotel services. By accepting these terms and conditions, you explicitly accept the provisions of this Charter.
KOTRETSOS SA does not disclose your information to third parties for their own business or marketing purposes without prior your consent.
However, we may disclose your information to the following entities:
To provide you the best possible service, we allow access to your personal data or to certain categories to competent, authorised members of our personnel.
We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.
After the end of retention period, your personal data are destroyed, deleted or anonymized.
Access and correction of your data – right to erasure ("right to be forgotten")
In addition to existing lawful user rights, according to the legislation in certain jurisdictions, you may also be entitled to request details on the information that we collect and to correct any inaccuracies that may be contained in such information. If permitted by law, we may charge you a small fee for the provision of this possibility. We may refuse to handle requests that are repeated to an unreasonable degree, require disproportional technical effort, jeopardise the privacy protection of others, are extremely impractical, or involve access that is not otherwise required by domestic law.
Υου have the right to obtain the erasure of your personal data from the controller.
To ask us to do anything of the above, you contact us by phone +30 26240 22547 και με email info [at] olympiahotels.gr. We will promptly examine your request against the relevant requirements of the laws and regulations governing personal data protection and we will answer the latest within 30 days after receiving your request. If, for reasons of complexity of the request or a multitude of requests, we are unable to respond promptly, we will notify you within thirty days of any delay, which in no case may exceed two months from the expiration of the 30-day deadline. It is possible to ask from you some kind of identification (e.g. photocopy of your identity card or passport) to avoid non-authorized reveal of your personal data.
To ensure that your personal data are always accurate and updated, we recommend you to keep us informed about your data, as needed (e.g. in case of a change in a street or email address).
We have taken organisational and technical measures to protect the information that we collect in relation to our Services, especially sensitive personal data. Our IT department implements international standards and practices to ensure the safety of networks and the encryption of data.
However, please bear in mind that despite the reasonable measures that we take to protect your information, no website, internet transmission, computer system or wireless connection is ever completely safe.
When you visit our site, we receive information about you using some small alphanumeric character files called cookies that are stored on your computer. Cookies assign your computer with a unique ID, which in turn becomes your own identity each time you return to our site.
Cookies have been developed to save you time because they help us provide you with a customized experience without having to remind us of your preferences each time you return to our site. Cookies do not damage your electronic equipment, nor can they read information from other files on your computer’s hard drive.
Our cookies follow you only while you are on our website and do not collect information about you after you leave it and go to another website. We are not the only ones to place cookies on your computer and we are not responsible for the presence of third party cookies and the way they are used.
The data we collect on persons under the age of 16 are restricted to given name, surname, nationality, and date of birth. This data can only be provided by an adult, parents or guardian and are absolutely necessary for the provision of our services (e.g. placement of a baby bed in a room).